Shipping Policy

At Maisie Jane’s, every package is hand-packed with love to bring you the freshest, most delightful goodies straight from our farm.

Standard Shipping

  • Free Shipping: Orders of $79 or more ship free within the continental U.S. (excluding Alaska and Hawaii).
    • Free shipping applies to consumer orders only.
  • Carriers & Shipping Costs: Orders ship via UPS or FedEx, and you’ll be able to choose your preferred carrier at checkout. Real-time shipping options and costs are calculated based on your order’s total weight and delivery address.
    • If you need your order to ship only with the carrier you selected, please let us know in the order notes.
  • Tracking: A tracking number will be emailed once your order ships.
  • Processing Time: Orders placed Friday evening through Sunday are processed on Monday. Most orders ship within 48 hours.
    • West Coast deliveries: typically 2–3 business days
    • East Coast deliveries: typically 7–10 business days
    • Please note: We do not ship on weekends or holidays.
  • Expedited Shipping: Expedited options are available at checkout. Expedited orders are prioritized and ship the next business day.

Shipping Restrictions

We cannot ship to P.O. boxes. Please provide a physical address.

Gifts containing alcohol can only be shipped via UPS.

  • Alaska & Hawaii: While orders over $79 qualify for free shipping, additional shipping rates do apply. Once your order is placed, you will be contacted with an updated shipping quote based on the actual carrier rates.

Shipping to Multiple Addresses

Each shipping address requires a separate order. If you’d like to send gift baskets or other items to multiple locations, you’ll need to place an individual order for each destination.

For large or corporate orders, we’re happy to help! Please contact us at sales@maisiejanes.com or call (530) 899-7909, and our team will assist with the details.

 

 

International Shipping

We currently ship to addresses within the United States and Canada.

If you’d like to place an order shipping to Canada, please contact us at sales@maisiejanes.com before placing your order. We’ll need to know which products and quantities you’re interested in so we can provide a custom shipping quote, as rates vary based on weight, dimensions, and destination.

We’re happy to assist with any shipping questions you may have!

 

 

Local Pickup

If you’re local to Chico, CA, you can choose Pick Up at checkout instead of shipping.

  • Select “Pick Up” under the Delivery tab.
  • Usually ready for pickup within 2-4 days.
  • You’ll receive an email notification once your order is ready for pickup at our Gift Shop:
    1324 Dayton Road, Chico, CA 95928.

 

 

Summer Chocolate Shipping

Chocolate products must stay below 65°F to maintain quality.

  • Eligible Zip Codes: Chocolate can ship via FedEx Ground or Home Delivery to the specific California and Nevada zip codes below.

California Zip Codes

93202

93262

93288 - 93299

96109

93210 - 93211

93267

93600 - 95499

96111

93213

93271

95585

96113-96114

93221

93273 - 93275

95600 - 96014

96117 - 96118

93223

93277 - 93279

96016 - 96030

96120 - 96122

93227 - 93237

93281

96032 - 96100

96124 - 96131

93242

93284

96102 - 96103

96133

93244 - 93248

93286

96105 - 96107

96135 - 96199

 

Nevada Zip Codes

89400 - 89403

89419 - 89420

89439 - 89444

89405 - 89413

89422 - 89424

89447 - 89599

89415 - 89417

89427 - 89437

89700 - 89799

 

  • All Other Areas: Orders require FedEx Standard Overnight shipping at the customer’s expense. Contact us if you’d like this option.

NOTE: Gift Baskets, Boxes & Bundles
If you purchase a gift basket, gift box, or nut bundle that contains chocolate and you do not select FedEx Standard Overnight shipping, we will by default replace the chocolate with another sweet product that is just as delicious—but not meltable. This ensures your gift arrives in perfect condition, no matter the weather.

 

 

Alcohol Shipping

Wine can ship via UPS to:

  • California
  • Connecticut†
  • District of Columbia
  • Louisiana
  • Nebraska
  • New Mexico
  • North Dakota
  • Oregon
  • Virginia
  • Wyoming

† Connecticut permit #LSW.0000759. Local laws may prevent delivery to certain ZIP codes.

Beer can ship via UPS to:

  • California
  • District of Columbia
  • Nebraska
  • Nevada
  • New Hampshire
  • North Dakota
  • Oregon
  • Pennsylvania
  • Virginia

Additional Details:

  • Alcohol shipments must go by UPS (no PO boxes, APO/FPO, or international addresses).
  • Recipient must be 21+ and show valid ID upon delivery.
  • A phone number is required for alcohol gift deliveries so the carrier can notify the recipient.

 

 

Questions?

If you have any shipping questions, please Contact Us.